Although DES maintains a physical address in Raleigh, if you need assistance regarding North Carolina unemployment, contact DES via telephone or email. Meeting in person with the employer. If you are not a U.S. citizen, you will need an Alien Registration Number. link and then select 'Individual' under Option 3 -Create a User Account. Log into your Online Account to complete your Weekly Certification. File your claim at des.nc.gov. Filing for Unemployment Insurance Benefits Due to COVID-19 with the North Carolina Division of Employment Security Need Assistance? Reentry Assistance. There are several factors that may cause your North Carolina unemployment claim for benefits to either be denied initially or denied for one or more weeks after you have been approved. You did not complete the required minimums for conducting a work search. ncworks veterans portal Home to nearly 800,000 veterans and several major military installations, North Carolina has a distinguished history in serving the U.S. military veterans, and their families. H2A Agricultural Job Openings. You will need to supply the following information when you open an initial claim: Like many other states, the North Carolina unemployment program has a one-week waiting period. The questions you will need to answer will cover the prior seven-day period of Sunday through Saturday. You should file Weekly Certifications even while you are waiting to learn if you are eligible for benefits. Create an Online Account at des.nc.gov to: File a claim for unemployment; Complete your Weekly Certifications; Check your Claim Status If you do not file within that 14 day period, you will not be able to claim benefits for that week. You must follow these NC Unemployment guidelines: The North Carolina DES uses a debit card as the default method to make UI benefit payments more secure and convenient for claimants. The DES has the right to check your work search records for up to five years after you claim benefits, so not only should you keep an accurate log of your work search records every week you are claiming benefits, you will need to keep those records for that five year period. If you were on active duty in the U.S. military in the past 18 months, you will need DD Form 214, Member 4. For questions regarding unemployment or to file a claim, please visit www.des.nc.gov or call 888-737-0259. If you do not complete a Weekly Certification, you will not be considered for payment. NCWorks offers a variety of resources to help your business thrive. Due to extremely high call volume, you may experience long wait times. . Copyright 2020. The Division of Employment Security will no longer accept Weekly Certifications through the IVR phone system. Contact information for the employer, including URL address of their website, an email address, telephone number and/or their physical address. That person must have hiring authority or be a person designated by the hiring authority. You must do so in a timely manner or risk losing benefits for that week. If so, this will have an impact on the amount you will be eligible to receive. If you have questions about whether you’re eligible for unemployment benefits read our COVID-19 Unemployment Benefits and Insurance FAQ and check out the NC Unemployment Benefits Due to COVID-19 Tip Sheet. After you file your claim, your last employer will be given, by law, 10 days to respond to DES. NCWorks COVID-19 Jobs and Information Many North Carolinians have become unemployed or had their hours reduced as a result of COVID-19 (the coronavirus pandemic). Below is information about how to apply for assistance, and for answers to other frequently asked questions. Your Period is the first four of the past five completed calendar quarters prior to the date you applied for benefits. No payment will be released until after this 10-day period. Individual employees do not pay anything toward unemployment insurance. If you do not have online access, call 888-372-3453 (Weekly Certifications only). When you file a claim, DES will send you a Wage Transcript and Monetary Determination letter. How much you will be paid is determined by the amount of wages earned in your Base Period. Tip: Remember—you must complete a Weekly Certification for each week, or you will not receive payment. If you are offered a job that can be defined as “suitable work” you could have your benefits delayed or disqualified if you refuse to take the job. You must be monetarily eligible. If you need help, contact our Customer Call Center at 888-737-0259. The Reemployment Services and Eligibility Assessment (RESEA) program delivers regularly scheduled case management services when you're looking for work. The N.C. Division of Employment Security has begun issuing unemployment benefits related to the federal benefit program extensions under the Continued Assistance Act signed on Dec. 27, 2020. NCWorks Career Center Asheville staff are not able to assist with unemployment claims, but can answer a variety of job seeker and employer questions. In North Carolina, weekly claim filing is important to ensure you are looking for work. NCWorks Online - Job Seeker Services - Job Search Options. Most job hunters are able to find new work before their benefits run out. Submit an application through the NCWorks Career Center. The maximum North Carolina amount — also known as a Weekly Benefit Amount — you can receive is $350. You will also use this pin to access the North Carolina unemployment phone number system. NCWorks Online - Complete set of employment tools for job seekers in North Carolina. Please allow up to 48 hours for payments to fully process. This shows all employers you worked for and what your wages were for your base period. I’m interested in seasonal work through the foreign labor program. If approved, the North Carolina unemployment department will begin your compensation, either through a debit card or direct deposit. They must be unemployed due to no fault of their own (DES will make this determination based upon information provided by the individual and their last employer); P.O. Other states where you have worked in the past 18 months. IMPORTANT!NCWorks Career Centers are not actually “unemployment offices,” and do not process Unemployment Insurance claims. Also make sure to meet the stated deadline, as late appeals will be denied due process. You must file your North Carolina weekly claims within 14 days from the week ending date that you are claiming. Why Should You Register in NCWorks Online. You must make actual contact with an appropriate designated hiring authority. Also, it is not a valid contact if you contact an employer despite lacking the qualifications, knowledge, skills and abilities to do the job. You will be required to reopen your claim and serve another unpaid waiting week. To avoid a delay in receiving benefits, you should file a claim as soon as your job has come to an end or you have worked less than three full-time days in a week. Reasons why your claim might be denied could include: If you are denied benefits for one or more weeks, you have the right to appeal that decision. You must be unemployed through no fault of your own. In addition, the job is within an acceptable distance from the individual’s residence and provides approximately the level of wages as previous jobs. We do help unemployed jobseekers to find new jobs. 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