I bet the owners will reinvent themselves under a new name... you heard it first. As you say, Gravedigger, this is all to fool their consumers. It proved the perfect settee to spread out on in style, while being on the purse-friendly side, Made’s Amicie three-seater sofa is a glamorous statement piece that looks much more expensive than it is. I am currently shopping around for a leather sofa. It is a newly develpoed unfurnished apartment. Add to basket. PLush ship sofas directly from cheaper asian countries like China... they do this to reduce costs by using chinese workers and cheaper materials, they also have a huge mark up on prices in AUD. One way it does stay true to the Chesterfield style is how it luxuriously envelopes the sitter with its high and continuous back and arm rests. I was also very impressed with the packaging; both couches came wrapped in bubble wrap and sturdy plastic bag with cardboard covering all the edges and corners. Old thread but wanted to post about Plush Shield. Arm dimensions (HWD) 70 x 12 x 70 cm. Very comfortable. Crafted with care, constructed with quality timbers and high resilience foams, the Zara is sure to stand the test of time and comes with… I have no idea how these shops ever sell anything in between these sales – the prices are quite out there – and that seems to be with all of these large chain retailers such as Scali, Plush, King etc. They have a template on how to leave the reviews. Please pour in your ideas and links to the websites. 2. comments. Crafted with care, constructed with quality timbers and high resilience foams, the Zara is sure to stand the test of time and comes with… Trousers with an elastic drawstring waistband, front pockets and ribbed trims. Thanks for the information. Long story short, I was intending to buy from King Furniture with their Nimbus on sale (from $10k down to $5.6k), but after having a really good experience in store at Plush and a very competitive price at Alexandria, my wife and I went with the Carlton. The simple, single elongated cushion makes a clean contrast to the channelling detail on the backrest. My only complaint is the delivery time – we were told 9 weeks and it ended up being 12. This seems to be a common complaint from people who have bought sofas from Plush – see their reviews at www.productreview.com.au. Elegant and surprisingly affordable. Excuse me for my skepticism, but you've signed up just yesterday and made 2 posts to defend Plush. Waxed pull up leather, Corrected leather and full grain. Non Leather as my flooring is timber and the kitchen counters are all white. I was tempted by that exact sofa set a couple of years ago, but when I asked specifically they reluctantly revealed that it wasn't real leather. Comfort at the perfect proportions .With its feather flled seating and comfy cushion back, the Zara Petite is both stylish and comfortable. If mid-century modern is your thing, this elegant and elongated sofa wouldn’t look out of place among your favourite vintage finds. To those customers that have been effected by the Bicast leather we have been assisting them with obtaining new sofas even though they are in most cases many years out of warranty. Serta icomfort blue fushion 300ct plush. We dealt with one consultant to get the 'top grade' leather they sell which is probably the only real leather. I was tempted by that exact sofa set a couple of years ago, but when I asked specifically they reluctantly revealed that it wasn't real leather. We may earn commission from some of the retailers, but we never allow this to influence selections, which are formed from real-world testing and expert advice. 3 0r 4 seater, declining or not, matching chairs or not..etc.Have a search through Google for lounges and come back to us if you have a specific question, rather than a broadly asked question. If anyone is considering buying from Plush, note that its parent company Fantastic Holdings Limited (also owner of Fantastic Furniture) gave an enforceable undertaking to the ACCC a few years ago – the ACCC considered they had "engaged in false, misleading or deceptive conduct by representing that furniture goods referred to in catalogues, television advertisements and on its website were either wholly or predominantly upholstered in leather when, in fact, they were upholstered in wholly synthetic materials, "bonded leather" (also promoted as 'Eurohide" and "Pellissima"), or "combination leather"." I HOPE ACCC FIGURES THIS OUT SOON ENOUGH. My 7 year sofas started to peel a few months back. Look... See? I posted a topic on that store but no one replied. I've got the absolute best place for you to look. Do you have any idea about Lounge room warehouse store? The act says goods must last a reasonable time – and that can be anything up to six years from the date of purchase.We believed that the lounge should have lasted more than 2 ½ years.Freedom has since offered a in-store refund (we have to buy from them) minus 20% due to normal wear and tear.I hope this information helps anyone thinking they can't do anything about their peeling lounge if it is out of warranty. I am about to do the same (in SA). You gotta ask for full/top grain, analine or semi analine leather (spelling?). I've had a very close look at the stitching all over and cannot fault it. Assuming they repair any quality faults I would be happy. As soon as I make a sofa decision for our upstairs loft I will let you know. Can you suggest any store who really sells genuine Leather? According to Plush they still use bicast leather on the back and sides. Plush competition by any chance? You asked the sales person, and he insisted it was leather. If it is by-cast, as ours is made from, then it is mostly made from a plastic coating and is not made from external animal skin. So many dodgy businesses operate like this. Also the cushions are different firmness throughout... 5k wasted on an inferior product. This elegant three-seater takes the classic Chesterfield shape and reimagines it without the buttoning, or removable cushions, awarding it a cleaner line. The 8 best sofas in singapore 2020 australia s best sofa you can the 10 best sofa beds in singapore modern stylish and functional sofas Also for those mentioning about the warranty. They currently have a promotion on for buy one get one free so it works out to be $4500 (you get the 3 seater for free). Stores like Plush and Nick Scali are all much the same. The amount of money you wasted you could have bought a beautiful aussie made leather couch with aussie leather. You have to be kidding!?! Here, let me help. Holly, i'd say you belong to Plush as one of their staff members/employees. I've also seen other complaints about colour fading and stripping out. Want an ad-free experience?Subscribe to Independent Premium. I don't think he ignored your message. I previously bought one from fantastic furniture 13 years ago and can confirm it was genuine real leather. Find your perfect fit plush think sofas has 3 366 posts on their instagram profile. We bought 2 Moran leather 3-seater sofas from their annual warehouse stock clearance about 9 years ago. The difference is; Holly has a VERY long history here, whereas you have no history at all. I'd be asking for my money back as the item has a major problem, Both: it has a problem that would have stopped someone from buying it if they’d known about it it doesn’t do what the business said it would, or what you asked for and can’t easily be fixed. Lucky for me they didn't have a display of the colour I wanted and they brought out the samples to show the colour. Plush Furniture 14 hours ago. In fact most genuine reviews tend to be negative. I have spoken with several people at Plush and understand that they are well aware of this problem, but regrettably their policy to deal with it seems to be to simply deny the complaint. Perch & Parrow’s Parker three-seater leather sofa won us over for its unusual shaping, yet it offers all the benefits of a classic leather settee. Ours was very friendly and seemed very helpful, and we spent a long time discussing the sofas, leather, quality with her, and she assured us it was real genuine leather and not a type of fake "manufactured" leather that is cheap and will split within a few years. You can trust our independent reviews. It does say 100% "Essential" leather in their catalogue : I actually contacted consumer affairs about the misleading advertising, who promised to investigate, but since I didn't actually purchase it I left it at that. Our experience has been with Plush, but it seems other retailers may have also promoted and sold bi-cast as being genuine leather. So does it mean the 5years warranty is false? We loved the higher than usual sculpted wooden legs, which give the illusion of extra floor space underneath. The sofas were promoted to us as being 100% genuine leather. It will usually have creases and inperfections and also due to the restrictions on it's size(it can only ever be as big as the cow it came off) be restricted in the distance in stitching. It was out of the two year warranty and they stated there was nothing they could do. I think Plush won't be around for many years and their 10 year warranty will become useless. I was guaranteed by salesman that its genuine cow hide with premium quality leather. Haven't thought of that but will keep it in mind, thanks. "EXCELLENT SERVICE". You won’t be hitting snooze on furniture shopping once you’ve seen the sofa-beds at Plush. Ended up with the next one down already has colour stripped in one spot from something, and we cant restore/fix. Read honest and unbiased product reviews from our users. Buy and sell almost anything on Gumtree classifieds. The two-seater is gently curved at the back, making it less bench-like despite its lack of arm rests. It also doesn't help that Plush's salespeople promote themselves as being trained and accredited "leather experts" – something which I see Plush still promotes. Read honest and unbiased product reviews from our users. The Australian brand includes a small selection of leather and premium fabric options. http://www.plush.com.au/Collections/Collection/c/recliner/studio, we chose the 100% leather with 5 years letaher warranty. I had the same problem with peeling sofas from Plush but I have to say, given they were well outside the warranty, Plush were very fair. My opinion is that Plush are overpriced for what they are. **UPDATE 5/13/19 I am still in love with our sofa and the Performance Velvet. What is the best product or best way to clean the leather sofa? I have also noticed Plush are now leaving their OWN positive reviews on that (product review page). Everyone that comes over and sits on our Zara leaves wanting one, and we're delighted to recommend Plush thanks to their great quality sofas and exceptional service. Anyone remember how they delivered the legs and connectors for the modular sofas? I think we paid about $5K in total for both. Plush are leaving mountains of their own positive reviews on various websites like productreview.com.au that are misguiding innocent buyers, these positive reviews are false and misleading. I'm so glad I came across this post. (even though we've long since used the store credit!). Personally the only leather couchs i would ever buy would be a chesterfield: https://www.youtube.com/watch?v=KaNBvvMYLr8, And the sites sales list: http://www.saxonleather.co.uk/latest-offers.pdf, Anyone want to share a shipping container? Felt great at the showroom, see what happens after a few years. If you want to spend more check out Natuzzi, our 7 year old white leather couch still looks brand new. Looks like that cheap plastic coated material that flakes off in a few years. I think "essential leather" might be a brand name or marketing description of the fabric used, so 100% essential leather just means it is 100% of whatever the hell "essential leather" is actually made from. Two end seats of the sofa recline completely and can easily be returned to the normal position for sitting. Plush say they have 5 years to leather warranty . It costs more though, and feels more natural and supple than pleather. not about the wrong leather as I have no case to prove.Regarding the colour strip I asked if they sell restoration stuff they told me to call head office I did the answer was no. "elligance" – by their definition I equate this to the full-grain leather (hides that have not been sanded, buffed, or snuffed to remove imperfections on the surface of the hide. However, I think there are probably also statutory implied warranties that apply under the Australian Consumer Law. Both Holly and Jangle have been on this thread for a very long time. If you’ve ever felt the crushing disappointment of your favourite sofa not fitting through the front door of your new flat, we fully sympathise. This seems to be a common complaint from people who have bought sofas from Plush – see their reviews at www.productreview.com.au. I hope Consumer Affairs takes it seriously. And if you prefer firmer seating, this one has a strong and supportive foam cushion. The warranties are now 10 years but back then I think they were four years. Its still a seven weeks (or less) to go i will post some details once I get it. I emailed Plush this morning to clarify after getting a bit nervous I had been misled but I felt assuaged by their response. Dimensions. It's the Leroy 2 seater (with console) and the 3 seater. The main problem is that we were told by Plush it is real genuine leather and it was promoted as real genuine leather, when it is infact bi-cast rubbish. 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